Privacy & Cookie Policy

Effective Date: 18/06/2025
Owner: Nikoleta Nikolaki
VAT: EL115337284
Business Address: Karagiorga 1, Markopoulo 19003, Greece
Email: ninahookcreations@gmail.com
Website: https://ninahookcreations.com

Your privacy is important to us. This Privacy & Cookie Policy explains how we collect, use, and protect your personal data when you interact with our website.

1. What We Collect

When you use our website or make a purchase, we may collect:

• Your name and email address

• Billing and transaction details (via secure payment platforms)

• IP address and device/browser information

• Any information you provide via contact forms or email

2. How We Use Your Data

We use your data to:

• Fulfill your orders and deliver your digital downloads (PDF crochet patterns)

• Send order confirmations or updates

• Respond to customer inquiries

• Analyze website performance and improve user experience

We do not sell or share your personal information with third parties, except for:

• Payment processing (e.g. Stripe, PayPal)

• Legal obligations and regulatory compliance

3. Data Security

We use appropriate technical and organizational measures to protect your personal data, including:

• SSL encryption

• Secure payment gateways

• Access controls on our admin systems

4. Your Rights (GDPR)

As a data subject under the EU General Data Protection Regulation, you have the right to:

• Access your data

• Correct or delete inaccurate or outdated data

• Withdraw consent at any time

• Object to processing

• Request data portability

• File a complaint with your local data protection authority

You can contact us at ninahookcreations@gmail.com to exercise your rights.

Cookie Policy

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us offer a better browsing experience, remember your preferences, and analyze site traffic.

Types of Cookies We Use:

Consent Management

You will be asked to accept or decline non-essential cookies when you first visit our website. You can also manage your cookie preferences at any time via your browser settings or our [Cookie Settings Page].

Third-Party Cookies

We may allow trusted third-party services (e.g., Google, Facebook) to set cookies, but only after you give explicit consent via our cookie banner.

6. Changes to This Policy

We may update this Privacy & Cookie Policy as needed to reflect legal or operational changes. The latest version will always be available at https://ninahookcreations.com/privacy-policy.

Contact:
If you have questions about this policy, please email us at ninahookcreations@gmail.com